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by @levelsio



Customer Startup Ideas



7 months ago

“A tool for better understanding customers”

904
10 months ago

This startup is building a mobile app that delivers on-demand cleaning services to customers via the app. It comes with a mobile phone app and an autonomous robot that supports the platform.

477
7 months ago

A tool for people who want to earn a few extra dollars or new customers while they’re traveling.

476
2 years ago

An AI that can determine what a customer wants, based on their social media likes and shares.

382
2 years ago

A startup that helps companies with analytics on their customer acquisition costs, and then recommend how much cash they should spend.

381
8 months ago

A customer service platform for small businesses that wants to be a sort of virtual assistant.

363
7 months ago

A company that allows customers to order groceries online, and has a network of home-delivery drivers who fulfill them.

363
6 months ago

A restaurant review app that allows customers to leave feedback about their meal directly on the receipt for the wait staff to see.

355
6 months ago

A small business loan platform for companies like hair salons, construction companies, etc. that want to use their own credit check data to verify their customers’ ability to pay back loans.

333
1 year ago

A machine-learning based platform that can predict the likelihood of you turning into a customer by looking at your behavior on other sites.

319
2 years ago

A platform that connects customers to doctors and patients in a way that doesn’t require uploading even a single file. Patients can ask any doctor questions about anything, and get a personalized response in a few minutes.

315
9 months ago

This is a startup that wants to bring restaurant table reservations to the web. The startup works with restaurants and offers a way for them to provide table reservations via the web. They’re looking to partner with companies who have a big customer base but have been slow to adopt technology.

308
1 year ago

Aspiring to be like Amazon, this startup wants to be the Amazon of the $3.5 trillion retail industry. They say they’re currently focused on a core product that will eventually be able to make recommendations for products to customers, and have already signed up a number of retailers.

235
3 months ago

A startup that helps customers find and hire local plumbers, electricians, and other handymen.

232
2 years ago

A startup that is building a platform for companies to better communicate with their customers

227
1 year ago

Startup that wants to make it easier for restaurants to better manage their waitstaff, using a real-time scheduling system that will allow managers to see how many customers are waiting.

199
1 year ago

A company that helps restaurants review their food, and give customers ratings, which they hope will help improve online food ordering.

195
1 year ago

The startup, which is meant to help the US military create innovative solutions, is looking for a customer with a mission-critical application to help it develop a better one.

185
1 year ago

A platform that connects hungry customers with nearby restaurants to help them find the closest places to eat.

184
1 year ago

An online platform for managing B2B relationships, today the company provides a dashboard for sales and marketing teams to manage customer relationships.

182
2 years ago

Speakeasy allows businesses to communicate with their customers via SMS, email, or other messaging software.

181
1 year ago

The startup is building an API for retailers to offer their customers the ability to pay for their purchases with their smartphone.

180
2 years ago

This startup is building an artificial intelligence-based platform for hiring, where customers can create a job description and AI will do the background check, find the best candidate, and schedule an interview.

178
1 year ago

A platform that enables online retailers to offer their customers the option to create their own exclusive in-store experiences.

172
1 year ago

A company that helps companies sell to more budget conscious customers by creating a demand for products that are otherwise hard to sell.

169
1 year ago

A tool that helps you manage your startup’s relationships with customers (or potential customers) via a “personalized” dashboard.

166
1 year ago

A platform that makes it easy for restaurants to streamline the food order process for both customers and their back-of-house staff.

164
8 months ago

A retail delivery service where employees can scan and deliver items to customers’ doors.

163
1 year ago

A “machine-learning-powered” customer review management tool.

161
1 year ago

A b2b cloud-based platform for building and managing customer relationships, helping businesses to better interact with their customers and increase customer loyalty.

161
2 years ago

A startup that makes the process of filling out Medicare Part D plans less painful. The platform helps people fill out their plans online, and acts as a sort of health insurance broker for people seeking Medicare coverage. The startup says their customers save an average of $50 per month.

157
2 years ago

A tool to help companies get more data from their customers.

157
2 months ago

A startup that helps businesses find out how many customers they have, how much they spend and where they came from.

155
2 years ago

A company that delivers on-demand, personal chef services for customers.

154
2 years ago

A digital bank from Italy that gives customers free checking with no monthly fees.

153
1 year ago

A startup that provides a gamified platform to help businesses understand and improve products and services to their customers. The startup sees itself as a kind of “Twilio for data”.

153
1 year ago

A web-based platform that provides users with a way to digitally record and collect feedback from their customers.

153
2 years ago

A software company that helps companies with their landing page optimization, helping them do things like better target their ads to different customer segments and track their content performance.

150
2 years ago

A startup that makes it easier for companies to have a customer hotline for their apps

149
2 years ago

A startup that helps retail stores find out which products their customers like best

147
2 years ago

A startup for local service providers to offer their services to customers in online or offline formats through a combination of chat and text messaging

145
1 year ago

A startup that promises to be able to show its customers how to save money by optimizing their home’s energy consumption.

144
1 year ago

A chatbot that helps customers troubleshoot their phone bill with live chat support.

144
4 months ago

 Mint.com is a startup that takes a fee for credit monitoring for their customers.

144
1 year ago

A hospitality company that provides standardized guest rooms in a hotel, either customized to the needs of a customer or a group of customers.

143
2 years ago

A startup that uses machine learning to calculate how much a customer would pay for a service.

141
2 years ago

A software company that builds tools for eCommerce businesses to understand their customers better and increase conversion.

140
2 years ago

A startup that helps customers change loyalty cards without physically going to the store.

139
2 years ago

A B2B SaaS provider of software to help companies automate their HR processes. It has a customer base of over 1,000 companies.

138
1 year ago

A startup that helps small businesses get more customers and better ways to do it through marketing. It’s a timesaver for small businesses and a good way for startups to get a foothold in the market.

138
2 years ago

An ecommerce platform for the Chinese market, allowing customers to purchase items online without leaving home.

137
1 year ago

A company based in San Francisco that allows retailers to build private brands for their customers.

137
1 year ago

A startup for selling used cars, selling cars wholesale and at a lower cost than dealerships. The startup has partnered with dealerships in the US already, and is adding an auto insurance product to help offset the cost of rental cars for customers.

137
2 years ago

 A company that helps brands market to their customers using social media.

136
2 years ago

A CSA (Community Supported Agriculture) program that provides customers with weekly deliveries of fresh produce and other items from local farmers. Customers pay for their weekly deliveries of local fruits and vegetables through a subscription model.

135
2 years ago

This startup is trying to make it easier for companies to access and manage their customer’s data.

135
2 years ago

A “crypto-fiat exchange” where customers purchase cryptocurrency with fiat money and then pay their bills with the money they’ve earned.

135
2 years ago

A startup that allows small businesses to book appointments with their customer service agents

135
1 year ago

A way to ‘hack’ the iPhone to allow custom functions. The startup tells us it sells to one customer, a company that makes custom apps for the iPhone.

135
2 years ago

An online platform where customers can review products they’ve purchased and engage with brands.

134
2 years ago

A startup that makes it easier to manage your customer relationship management and sales pipeline.

133
2 years ago

A platform that allows users to easily build online courses without writing code or creating webpages or videos. The company says it has 15,000 customers, including Udemy, Coursera, and Lynda.com, and has raised $1.5M.

131
2 years ago

A design company that will produce handwritten letters and postcards for customers, and send them to customers via mail.

131
2 years ago

 A SaaS platform that uses machine learning to optimize lead generation. The startup’s customers include Monster Worldwide, the world’s largest job site, and the US’s largest insurance company.

131
2 years ago

A cloud-based solution for companies like Amazon that want to send their customers marketing emails.

131
1 year ago

A real-time customer service chat platform.

131
1 year ago

A startup that helps people stay motivated to stay off social media (like Facebook) for healthier lives. The startup has worked with over 1,000 customers, with over 1,500 employees using their product.

131
2 years ago

A platform that lets you create and sell custom-branded merchandise to your customers all in one place.

130
2 years ago

An online bank that focuses on serving lower and middle income customers.

130
2 years ago

A tool to help companies manage customer service operations

130
2 years ago

A B2B SaaS startup that provides businesses with a single platform that helps them create and manage their customer communities (similar to Slack, but for customer service)

129
2 years ago

A company that helps users schedule, organize, and share their ideas. The startup currently has a few dozen customers in New York City and San Francisco.

129
2 years ago

A platform that helps small businesses manage their coffee orders online. It’s free to use for customers, but the company hopes to make money by turning the system into a recurring subscription.

129
1 year ago

The people who already use the app can buy more tickets and make bigger purchases, which will bring in new customers.

129
2 years ago

A customer and supplier management software to help small and medium-sized businesses reduce costs and increase productivity.

128
2 years ago

develops a SaaS platform for retailers to host and serve webinars to customers.

128
2 years ago

A tool that helps a company’s customer service team find the right people to hire for a job, even if they don’t have a clear picture of what the job should entail.

128
2 years ago

A tool for in-person recruiting events. The company claims to have 3,000 customers, including Y Combinator, and operates in over 50 countries.

128
1 year ago

A company that helps brands create and distribute in-store marketing content across traditional and social media, allowing for a more efficient way to reach customers.

127
1 year ago

A software development company that tries to reduce the number of bugs in a product by having customers pretend to be nonspeaking computers.

127
2 years ago

A platform for employers to manage their recruiting needs without having to use their own infrastructure. It currently has 35 customers.

126
2 years ago

A startup that helps insurance companies manage their customer accounts and claims. Founded in May.

126
2 years ago

A company that’s building a platform that handles all of a company’s customer service and HR needs for a monthly fee of a few dollars.

126
1 year ago

A startup that aims to replace the human factor with machine learning to make sales and customer service easier.

126
1 year ago

This startup helps users of their service keep track of their prescriptions and keep track of their pill tracking. The startup currently has a 10% retention rate, and one customer from Taiwan is paying them $6,500 per month.

126
1 year ago

The company provides a single, unified interface for customers to access their data and resources, plus a suite of APIs that allow third-party developers to integrate their services into

126
1 year ago

A software company that aims to help businesses track customer information and enterprise data. The startup writes to customers directly to collect data and to think up new ideas.

126
2 years ago

A help desk for enterprise customers.

125
2 years ago

A platform for the self-storage industry that allows customers to share photos of their storage units, enabling renters to get in touch with customers and find out about the facilities.

125
2 years ago

A company that connects customers with work from contractors and freelancers.

124
2 years ago

The startup is building a platform that is able to recognize a set of facial expressions and, in real-time, translate them into emotions. It also translates any other language into emotions. The company promises to keep an eye on emotions in real-time, helping businesses avoid misunderstandings and improve customer service.

124
2 years ago

A tool that helps small businesses connect with customers. The company’s founders say that the company’s users have saved over $500,000 by using the tool.

124
2 years ago

Using AI to help brands reach their customers with the most relevant ad campaigns. The startup offers a “personalized” message algorithm that’s meant to deliver ads that are more likely to be clicked.

124
1 year ago

A SaaS platform to help companies quickly build and manage apps using public and private cloud. The company is currently cash-flow positive with over 100 paying customers.

124
2 years ago

A startup that provides mobile phone repair for $5, and a service in which customers can have their phones fixed by their friends.

123
2 years ago

A platform that allows businesses to send out automated emails from a customer service representative. The company is building the technology to replace the phone call.

123
2 years ago

A startup that helps freelancers get paid up front, then moves that money to a business account if they don’t get enough gigs booked in a given period of time. Today it has paying customers in the US, UK, and Australia, and is profitable.

123
2 years ago

A company that helps with home repairs and renovations, letting customers research and book local contractors

122
2 years ago

A platform that creates special offers and incentives for customers.

122
2 years ago

A company that helps clients find qualified customer service agents.

122
2 years ago

Helps small business owners find the right talent, like accountants, lawyers and consultants. Things like word-of-mouth, LinkedIn, past client referrals and referrals from the company’s own customers are used to get business owners to the right talent.

122
2 years ago

A startup that wants to help its customers find the right credit card with the right rewards program.

122
2 years ago

A new way of doing customer service that can cut costs.

122
2 years ago

A tool for restaurants that allows them to sell their surplus food at lower prices to their customers.

122
1 year ago

This B2B company wants to help companies manage the process of acquiring new customers.

122
1 year ago

The startup is building a marketplace for social and environmental benefits that companies can offer to their customers. The idea is that companies can leverage these “social benefits” to boost the loyalty of customers who want to do the right thing.

122
1 year ago

A self-storage company that provides monthly payment structures to make customers feel like they’re paying less in rent than they actually are.

122
1 year ago

A company that helps online businesses with their online marketing by allowing them to target their customers based on their search history and then match them with a relevant video ad

122
2 years ago

A software company that helps companies manage their phone service contracts, billing relationships, and customer service efforts.

121
2 years ago

Helping small businesses use their own data to improve customer service, sales performance, etc.

121
2 years ago

A startup that makes it easy for small businesses to collect payments from their customers. The startup offers free accounts for small businesses and is looking to eventually offer a freemium model.

121
2 years ago

A startup that connects auto repair shops and customers via mobile app

121
2 years ago

A technology that helps retailers track customer activity from the moment a customer opens the door to the moment they leave.

121
2 years ago

A startup that creates “beauty boxes” of luxury items for customers

120
2 years ago

A startup that wants to solve the problem of allowing businesses to accept credit cards and bank accounts in one place. After launching in April, the company is now working on making the process seamless for customers.

120
2 years ago

A technology that helps companies collaborate and communicate with one another. The startup is currently making $36,000 per month from two customers.

120
2 years ago

This startup is building an online platform that gives sellers a way to sell their wares without needing to handle payment processing or risk taking customer service.

120
2 years ago

This startup helps companies get customer support from their existing customers. The company uses their own chatbot to answer customer support questions.

120
2 years ago

A platform for helping customers shop online while managing their financial data

120
1 year ago

A startup building a secure network for physical and digital authentication. The startup wants to help banks and other financial institutions identify and authenticate their customers via their physical presence at a branch or ATM.

120
1 year ago

A tool that helps small businesses, specifically those in the restaurant industry, manage and pay all of their in-house expenses, from utilities to payroll. In the US, their core customers are restaurants.

120
2 years ago

This startup is building a platform that helps companies deliver more useful customer service by automating the back and forth between a company and a customer.

119
2 years ago

A customer relationship management (CRM) app for businesses, with a focus on small businesses. It also offers tools for developers to build integrations into their software.

119
2 years ago

A company that predicts how much a customer is willing to spend on a new product and then serves up the product based on that prediction.

119
2 years ago

This startup is building a mobile banking platform that will allow small business to accept payments from their customers easily through their SIM cards.

119
2 years ago

This is a solution to help small businesses manage their tax and financial obligations. Their platform is built on Slack, helping you bill, collect, and send payments to your customers, which can be done through a simple, intuitive interface.

119
2 years ago

A tool that helps companies change their online customer service experience, and makes it more welcoming and less expensive.

119
2 years ago

A platform for sharing home services and letting customers compare costs and quality.

119
1 year ago

A marketing tool that lets you track your social media interactions, and see which customers are most engaged, most likely to buy, or engaged at all. The company has raised $2 million in funding.

119
2 years ago

InstaCart is a service that can move a consumer’s shopping cart from one website to another, or even to a competitor. That means customers can buy products from Amazon, Walmart, and other retailers without ever leaving the site.

118
2 years ago

A way to show your customers how they can make money off of their data.

118
2 years ago

A startup for businesses that want to manage their customer relationships and transactions.

118
2 years ago

 A company that aims to be the Uber of freelance services by connecting service providers with customers.

118
2 years ago

A cloud-based service allowing customers to track their shipments in real-time. The startup says it has already signed up around 500 customers, and has raised $1.6 million in funding.

118
2 years ago

A platform that aims to bring transparency in the consumer data industry with a set of tools that help customers understand what data is being collected about them

118
2 years ago

A startup that works with restaurants to provide them with the tools they need to “self-serve” their customers. The startup wants to make it easier and more profitable for restaurants to provide meal delivery.

118
2 years ago

A startup focused on expanding the definition of who and what can be a customer

117
2 years ago

Idea: A scheduling app for hair salons, meant to streamline the process of booking appointments and also to provide a better customer experience by allowing customers to book their appointments directly through the app

117
2 years ago

A platform that allows customers to buy a specific film or lens and have it shipped directly to their door.

117
2 years ago

This is a platform that allows brands to see how their customers compare to their competitors.

117
2 years ago

A tool for building “segmented” email lists, with a focus on helping B2B companies find more customers through email.

117
2 years ago

A mobile-first marketplace for cleaning professionals. Movers manages bookings, invoicing, and customer service. The startup also offers a suite of cleaning services like carpet and upholstery cleaning, gutter cleaning, and window cleaning.

117
2 years ago

A tool for managing customer service inquiries, built for B2B companies.

117
2 years ago

A new kind of company that uses algorithms and machine learning to predict how well its customers will do in the future. Possible applications include helping companies set up 401k plans that are as good for their employees as they are for the company’s bottom line.

117
2 years ago

A platform that helps retailers and brands create in-person or online events for their customers. Events include meetups, dinners, and dinners-with-entertainment. The startup has raised $288,000.

117
2 years ago

ShopStyle is a subscription-based visual merchandising platform that allows retailers to create branded shopping experiences. ShopStyle gives retailers a way to create different streaming layouts, video ads, and product displays that are tailored to each individual customer.

117
2 years ago

This’s the second time around for the company, which previously launched a version of its product in China in 2017, and lost most of its customers after the Chinese government blocked its service.

117
2 years ago

A company building an app to help companies manage the design process and the production of their marketing materials. It’s using the product to help customers with their design process, like deciding which typeface to use or what color palette to use, and providing it to them as a product.

117
2 years ago

A software company that makes managing a large number of Twitter accounts easier. The startup has been able to grow its customer base at a rate of 50% per month, and has built a $2 million annual recurring revenue business.

117
2 years ago

A digital payments app for merchants in India. It aims to connect merchants with their customers via a mobile-first and friction-free interface.

117
1 year ago

A startup that connects restaurants with home delivery services, so that customers can order food that’s ready when they get it. The startup has already raised $2.4 million in funding.

117
2 years ago

A tool to make managing Salesforce-style customer lists easier for small businesses.

116
2 years ago

A platform that helps companies manage their customer service and chat support. They have a contract with a major e-commerce company.

116
2 years ago

A mobile app that allows customers to book services from home doctors. They’re also focusing on providing privacy for health services, by ensuring that the doctor never sees the patient’s name, phone number, or address. The company is currently working with a hospital in NY.

116
2 years ago

The startup is building a platform for small businesses to manage sales, with a feature that enables customers to easily cancel orders that don’t meet their expectations.

116
2 years ago

A SaaS platform that connects customers with a vetted network of dog sitters.

116
2 years ago

A platform that helps improve the user experience of customer support and sales. The company wants to help companies make better use of the technology they have.

116
2 years ago

A startup that works with large finance companies to build a tool to help them understand their customers’ credit scores.

116
1 year ago

The goal of this startup is to help consumers shop for services that match their needs, rather than relying on recommendations from friends and family. The company looks to compete with platforms like Groupon and LivingSocial by selling subscriptions that will take care of the customer. The startup is already working with a number of Wal-Mart and Kroger stores.

116
2 years ago

This startup is trying to help companies stop using Gmail as an inefficient way to communicate with customers and employees.

115
2 years ago

A set of tools that gives small businesses an easy way to manage their customer relationships. Its API allows users to pull data from their Salesforce or Zendesk accounts.

115
2 years ago

This startup takes a unique approach to the software industry, building a platform to help customers manage their accounting.

115
2 years ago

A company that wants to help you manage your network of colleagues, friends, and customers. The startup wants to build a smarter network of people to keep up with connections and build a community with. It plans to focus on small companies because they tend to have more existing relationships to build on, and are more likely to use social networks.

115
1 year ago

Serves as an “Amazon” for the “prosumers” who buy and sell things on Amazon that they can’t sell on Amazon, which handles shipping, returns, and customer service.

115
1 year ago

A startup that uses machine learning to provide personalized recommendations and content to customers.

115
2 years ago

A startup that sits between the customer and the subscription, helping businesses deliver a more

114
2 years ago

A company that helps its customers build their own hardware. Once they have the specs for the product, they can create a 3D design, and get it printed at Shapeways at a fraction of the cost of other companies that do the same thing.

114
2 years ago

Introducing a proof of concept to help businesses use AI to perform tasks like customer service and sales.

114
2 years ago

This startup is building proprietary algorithms to help companies give their customers a deeper sense of what they’re doing for them.

114
2 years ago

The startup’s founders say that since launching a year ago, they’ve had over 6,000 paying customers.

114
2 years ago

A platform that allows teams to collaborate on their marketing and sales tasks. The platform allows teams to move through the sales cycle, from evaluating opportunities to closing. The company says it has over 1,000 customers and is on track to generate over $1.5 million in revenue in 2019.

114
2 years ago

A startup that sells a new take on a very old concept: Visa debit cards. The startup has over 1,000 customers, ranging from Nike to Goldman Sachs, and has sold over 5 million cards.

114
2 years ago

A software company that helps brands with crisis management. They want to simplify crisis communication through their application, which allows users to create a plan of action, rally staff, and engage with customers.

114
2 years ago

A digital technology platform that helps companies build and manage a single, unified customer database for customer relationship management. The company combines the best features of CRM software with the functionality of a customer relationship management platform.

114
2 years ago

A tool for businesses to manage customer programs, offering features like email marketing automation, loyalty programs, and more.

114
2 years ago

A SaaS solution for HR teams that lets them manage a large number of employees quickly and easily. Encom is growing quickly, and recently raised $4.5 million on a $10 million valuation. It has over 2,000 customers from Fortune 500 companies such as Pepsi, Walgreens, and Verizon.

114
2 years ago

In the past year, the startup has raised $1.5 million. The company’s clients include Nestle and Samsung. The company’s platform allows companies to monitor and control their customers’ mobile data usage.

114
2 years ago

This is a “mashup of digital marketing, customer service, and product management” app. It’s looking to replicate the experience of a digital agency, and is pitching it as a “digital assistant” to help consumer brands.

114
2 years ago

A startup that promises to be the next Uber for the taxi industry. Instead of incentivizing drivers by paying them directly, they’ll pay the driver’s customer base.

113
2 years ago

A platform that aims to solve the problem of small businesses having to create multiple email accounts for each new customer in order to reduce the risk of email spam.

113
2 years ago

A startup that helps companies focus on getting products in front of customers rather than spending too much time on marketing.

113
2 years ago

A startup for home-based businesses that connects them with customers, and gives them a way to find people to hire.

113
2 years ago

A platform that helps small business owners in India use their app to accept payments, and enables customers to pay with a couple of taps.

113