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1 year ago

This startup is building a mobile app that delivers on-demand cleaning services to customers via the app. It comes with a mobile phone app and an autonomous robot that supports the platform.

563
7 months ago

A platform to help startups find a better audience for their product, through reviews, testimonials, and social proof and support.

175
2 years ago

A company that provides a platform that connects physical retail locations and other businesses like cashiers, janitors, and other support staff.

173
1 year ago

A form of payment supported by the federal government that allows people to pay for taxes and other fees with an app.

173
1 year ago

A startup that wants to create a “socially responsible” bank account for people who want to support causes they care about.

169
2 years ago

A startup that is a chatbot that provides short-term mental health support

167
2 years ago

A virtual assistant that works for small businesses, helping them in tasks like scheduling meetings with clients and gathering the necessary information to support their business.

165
1 year ago

A program that trains and supports people to become entrepreneurs. The startup has raised $1.35 million.

163
1 year ago

A chatbot that helps customers troubleshoot their phone bill with live chat support.

161
1 year ago

A technology company that offers remote support for small businesses. It has the potential to impact millions of small businesses.

156
2 years ago

A CSA (Community Supported Agriculture) program that provides customers with weekly deliveries of fresh produce and other items from local farmers. Customers pay for their weekly deliveries of local fruits and vegetables through a subscription model.

147
2 years ago

A startup that helps companies support their employees’ work-life balance by allowing them to work at home.

145
2 years ago

A text-based platform for sharing your photos, videos, and location over the Internet. The company is building a social network for photography that they say will be able to support 3 billion photos by 2028.

143
2 years ago

A platform for building online courses and learning from them, with support for webinars, video, and interactive learning, as well as with tools for instructors.

142
1 year ago

A startuplicant tracking platform for online job applications. The startup wants to scale to support large recruitment events like the YC Demo Day.

142
1 year ago

A platform that brings businesses together with other companies in similar industries for collaboration and support.

141
1 year ago

While many startups have been building virtual reality products to help improve cognitive or physical therapy, this startup is specifically built to help people with mental illness. The app works as a video support system to help people with anxiety and mood disorders.

141
2 years ago

A tool to help teachers identify students who need extra support, and groups them together so they can receive help and support.

139
2 years ago

A platform for SaaS contractors to provide white-glove support to their clients.

139
2 years ago

This startup builds electric bikes for companies that want to support their staff in getting to work.

138
2 years ago

This startup helps companies get customer support from their existing customers. The company uses their own chatbot to answer customer support questions.

138
2 years ago

A way for companies to keep track of their employees' safety and productivity data, and automatically reach out to them to provide support if they're having a hard time.

136
1 year ago

This startup wants to help customer support teams get their jobs done.

132
2 years ago

A tool to help nonprofits (and their supporters) analyze their data.

129
2 years ago

A tool that helps teams manage project workflows, and which the startup is building for sales, support, marketing, and engineering teams.

129
2 years ago

A startup for nonprofits to support their membership, fundraising, and communications via an API.

128
2 years ago

A startup for selling “mobile code” that can help support the development of mobile apps.

127
2 years ago

A platform that helps companies manage their customer service and chat support. They have a contract with a major e-commerce company.

127
2 years ago

A tool for companies to manage their various customer support departments. The company has been around for a few years and is active in the UK marketplace.

127
2 years ago

A platform that helps improve the user experience of customer support and sales. The company wants to help companies make better use of the technology they have.

127
2 years ago

A startup that helps employers manage their payroll, benefits, and insurance electronically, with a set of tools that include a software-as-a-service (SaaS) platform, an API, virtual and in-person support.

126
2 years ago

A startup that helps startups in the Middle East and North Africa build apps. The startup allows the companies to build their own mobile apps, but then handles the back-end development and provides tech support.

126
1 year ago

This startup is building an AI-powered customer service chatbot that can help companies do customer service work without a human. Right now it works for customer support, but the company is planning to expand into other areas.

126
2 years ago

A software-as-a-service tool for automating product support in ecommerce stores.

125
2 years ago

A customer service platform that helps companies plan and run customer support operations.

125
2 years ago

A platform for hiring experts to provide remote technical support

125
2 years ago

Building a social network for people who are in the military, and want to connect with other service members who are also in need of support.

125
2 years ago

A startup that helps fintech companies with compliance work, enabling them to better support clients.

124
2 years ago

Work-at-home tech support for small businesses. The startup is based in the Bay Area and recently raised $3 million to expand internationally.

124
2 years ago

A company that helps small businesses in the US grow faster by delivering online marketing, sales, and customer support. They have raised a total of $2.8 million since launching in 2018.

124
2 years ago

A chatbot that helps with customer support for small businesses in India. In the US, the company works with small businesses that need live support, but in India, it works with small-to-midsized businesses that need a better CRM tool.

123
2 years ago

A startup to help people find and support local charities.

122
2 years ago

A company that helps lawyers fight fraud and stop identity theft, as well as help businesses prevent tech support fraud and hacking.

121
2 years ago

A mobile payments product that allows shoppers to pay for items on any device that supports NFC. The startup is building a payment platform for apps and retailers, as well as a recharge service.

120
2 years ago

A startup that is building an AI-driven customer service platform that automates phone support for tens of thousands of its customers.

119
2 years ago

A startup that uses human transcribers to help companies support their customers in multiple languages

118
2 years ago

The company’s goal is to create a digital platform that could support all the physical and virtual delivery process for a company, so that the company can focus on its core business.

118
2 years ago

The startup is working on an AI chatbot that can work as a personal assistant. The startup wants to use the chatbot to power the customer support for a new startup.

118
2 years ago

SaaS marketing platform for e-commerce retailers, with tools for product listing, collection, payment processing, shipping, and customer support. The startup wants to make e-commerce more efficient.

117
2 years ago

A platform to help call centers automate and manage customer support.

117
2 years ago

A messaging platform that supports human-to-human communication in machine learning. The startup is building a chatbot, but is also selling a tool that helps businesses gauge their customer service conversations.

117
2 years ago

A startup that supports the creation of virtual reality apps.

115
2 years ago

A startup that helps people take care of their mental health, including counseling and psychology services. The startup is working on a mobile app for people to use when they need help, and is trying to work with employers to offer mental health support on-site.

114
2 years ago

An online network for women to share advice with each other and access peer support. The startup is trying to build a community that helps women keep each other accountable, and tells them when they’re in a rut and need to make a change.

113
2 years ago

A platform that lets families, friends, and neighbors connect, find, and support each other for their mental health issues, using a big data approach to help the right people at the right time. Through its platform, Bensound plans to provide a virtual space where people can post their symptoms, get support, and connect with each other. The platform reaps the insights provided by the data from all the posts to offer people with mental health issues the most personalized, accurate diagnosis possible.

113
2 years ago

An online translation service that enables online support and communication with patients. Pronix has raised over $4 million to date and has clients in the UK, Canada, and the US.

112
2 years ago

A customer support and engagement platform for businesses aimed at the Millennial generation. The startup is focused on helping companies improve customer support and engagement, but its founders say it can be used across the board.

112
2 years ago

A personal assistant that supports you through the purchase process.

111
2 years ago

A new way for consumers to buy music and pay directly to artists. Sounding is a new way for fans to directly support artists they like with a “tip”, or a donation, that goes directly to the artist.

111
2 years ago

A “high-touch customer service concierge”, providing inbound customer support and on-demand service.

110
2 years ago

A startup for managing customer service and technical support conversations, with the goal of reducing the amount of time it takes to get in touch with a company.

109
2 years ago

A free, ad-supported service that allows musicians to offer their music for free but still make money off of it through ad revenue.

109
2 years ago

Using AI to provide help and support to students in the classroom, school and home.

107
2 years ago

A startup that provides a service where you can purchase a gift card that is redeemable for a 1 hour tech support phone call

106
2 years ago

A startup that helps companies manage their customer service costs by managing the number of customer support hours.

106
2 years ago

A platform for developing mobile apps that connects clients with developers. They’re not looking to compete with big agencies, but trying to fill a gap between startups and agencies. They’re currently attracting interest from small businesses with a few employees who are looking for a way to get high-level visibility and technical support to manage the complexity of building apps.

106
2 years ago

A customer support platform for social networks, including Facebook, Twitter and YouTube.

106
2 years ago

A customer support platform for small business, allowing them to connect with customers via chat, email, social media, and phone calls.

106
2 years ago

A startup that wants to teach young people in the developing world about money management and financial literacy. It hopes to do this through written workbooks, games, and a messaging platform that supports peer-to-peer learning.

105
1 year ago

A startup that enables organizations to get their peer groups to review each other’s work. Currently supporting nearly 2,000 groups of over 25,000 members.

105
2 years ago

A startup that wants to build a smartphone-based payment system, with support for cryptocriteria like Bitcoin and Litecoin, to replace the credit cards people use to pay each other.

104
2 years ago

This service is designed to connect with people via social networks, offering a way to create a profile, get access to documents and get in touch with people. The app supports Facebook, LinkedIn, Twitter, and Gmail.

104
2 years ago

A startup that sells customer acquisition services for B2B companies. They’re focused on funding growth for their clients by providing free, one-time services such as marketing and customer support.

104
2 months ago

A startup that provides support for the New York City subway map, and fixes issues with it.

101
2 years ago

A startup helping companies that use a lot of data or have a lot of data. The startup is looking to offer 24/7/365 support, with an automated phone call within two hours of an issue being raised.

100
2 years ago

A software provider for the business and legal services space, supporting compliance and investigations. The startup uses artificial intelligence to help firms find and investigate misconduct, and has raised $1.7 million.

100
2 years ago

A customer support system that helps companies minimize the time it takes to fix their customers’ problems.

100
1 year ago

A mobile payment system for mobile commerce, which supports pay-as-you-go mobile wallets, cash on delivery, and mobile carriers. The startup has partnerships with mobile carriers in India, Indonesia, and Malaysia.

100
1 year ago

A product that helps employees keep track of their expenses and support their company instead of losing money to waste.

100
2 years ago

A startup that offers entrepreneurs support and advice on their business idea in the form of a “venture coach”. They’re working on a way that their coaches can help entrepreneurs with their projects from anywhere in the world.

99
2 years ago

A tool for hiring customer-support agents that helps companies save money and reduce the time it takes to onboard new employees.

99
2 years ago

A company that provides support for enterprise organizations that want to adopt blockchain tech. The company has more than 2,000 enterprise customers, and recently announced a $1.1 million seed round.

98
2 years ago

A startup that allows enterprise-scale companies to create an account, manage their subscriptions in one place, and get support.

98
1 year ago

A decision support platform that uses machine learning and big data to help businesses make better decisions.

98
1 year ago

A messaging app that uses AI and machine learning to automatically generate text. After generating a list of the most common questions and phrases that people send, customer support can use this tool to pre-write responses.

98
1 year ago

On-demand service that provides technical support to businesses.

98
2 years ago

A remote support tool for technical and non-technical users

97
8 months ago

Customer support for small businesses with subscription-based plans.

97
1 year ago

A startup that builds AI-powered chatbots to help businesses automate customer service and other support tasks. Their aim is to replace human customer service agents with chatbots.

95
1 year ago

A cloud-hosted chat platform with built-in support for text, voice and video, and an API to build custom integrations.

95
11 months ago

A company that looks to replace customer support chat with a more involved video chat.

94
2 years ago

A virtual assistant that handles customer service and product support for a company’s small business customers.

93
2 years ago

A group of startups that help companies manage enterprise technology including support and maintenance.

93
2 years ago

 A company that aims to bring remote tech support to the UK. It’s currently in the midst of an $8.5M seed round led by Union Square Ventures.

92
1 year ago

A startup for consumers to help support and grow the community of restaurants they frequent.

92
2 years ago

A new kind of digital wallet that helps people plan and track their finances, manage their spending, and get support from their bank. The startup wants to be a “one-stop shop for financial services” that includes a portfolio, banking, investing, and insurance.

90
2 years ago

Build a business that brings the customer service model to the cannabis industry, and helps the industry better serve their customers by creating a network that supports the needs of both the consumer and the industry.

89
2 months ago

A solution to the problem of getting customers through to chat support agents. The startup is looking to help companies fix the problem of poor customer support.

88
2 years ago

B2B support platform that charges customers between $5 and $25 to handle their customer retention/customer service.

87
1 year ago

A startup trying to help domestic violence victims connect with resources and foster social networks of support. They’re looking to hire a coder to help make their product.

87
1 year ago

The startup is building an automated “tech support bot” that helps you get your problems resolved.

87
2 years ago

A company that promises to make travel booking and finding flights as easy as posting a free, ad-supported message on Facebook. The startup has raised $40 million in funding.

86
2 years ago

A customer support tool that helps companies make customer calls and unlock customer data with a single API. The startup is currently aiming to partner with larger companies to develop a customer support tool that scales for multiple products.

84
2 years ago

A customer service software company that aims to help companies manage customer service and support tickets. It is currently in beta. The startup says it has 70 customers.

84
2 years ago

A startup that builds a “virtual assistant” to help companies understand how their customer support teams are helping customers.

83
2 months ago

A platform for enterprise software companies to share tech support knowledge in video format.

83
5 months ago

A platform that lets you find the best available mortgage broker in your area, offering recommendations and support.

81
2 years ago

A platform that helps companies manage their customer support. S2W helps companies provide products and services to their customers via chat.

79
2 years ago

A customer support app for businesses, that helps users get through to human resources, and allows them to receive specific customer service.

77
2 years ago

This blockchain-based protocol enables the creation of new digital assets that can be traded on a peer-to-peer basis. It is designed to support the issuance of new assets and the transfer of value between existing assets, and can be used to provide financial access to unbanked individuals.

76
2 years ago

A startup that plans to use machine learning to reduce the number of calls to customer support teams.

75
1 year ago

A platform providing an interface for companies to manage and monitor their products, along with building a marketplace for reselling and supporting them. They’ve raised $2.3 million.

75
2 months ago

Building a digital service that supports local community centers and government agencies to create and share printable, searchable digital maps.

75
1 year ago

A home care support service for the elderly, with an app that connects to caregivers.

74
2 years ago

A platform for supporting and managing workers in the gig economy, allowing users to pay third parties for work done only by their employees. Currently in a private beta for companies with fewer than 10 employees.

73
1 year ago

A startup that develops a smart system to support and manage the delivery of medicine.

71
9 months ago

A small startup that uses artificial intelligence to provide over-the-phone sales and customer support. The app connects to the companies’ CRM and provides live agent support in a chat interface.

70
1 month ago

A tool that allows VoIP and messaging apps to support group messaging over a mobile network.

70
1 year ago

This is a service that helps companies with their end-to-end e-commerce operations, from fulfillment to marketing to customer support.

69
11 months ago

A video-based platform for training and technical support for homeowners.

68
2 months ago

A way to give and receive digital currency without having to buy a wallet. The app is built to support all of the major cryptocurrencies including Bitcoin, Ethereum, Dash, Litecoin and more.

68
1 year ago

This startup is developing a platform for automated “in house” customer service, which the company claims reduces the cost of customer support.

67
1 year ago

SaaS service that helps anyone in the US get access to a local attorney. The startup currently has $5,000 monthly recurring revenue for a plan that includes a regular subscription, support and a network of attorneys.

66
2 months ago

The District app helps people find a lawyer, file a case if needed, and get legal advice. It’s a digital platform that helps people find legal representation and decision support.

66
1 year ago

Customer support chatbot that helps support teams take care of incoming support requests.

65
2 months ago

A startup that’s building a book publishing platform that supports writers, publishers, and readers by giving them a way to store and give access to their documents online.

65
11 months ago

A platform that monitors and supports the communications between employees of a business and their customers.

64
6 months ago

A comprehensive technology solution that supports the delivery of video content, from broadcast to pre-recorded video to live event video. The startup provides production services, and is another YC alum.

64
2 years ago

This startup is building a platform to help crowdfunds make decisions about which crowdfunding projects they should support.

63
1 year ago

A tool that helps businesses find the closest, most affordable and cleanest IT support professional.

63
1 year ago

A platform to create custom, private, and secure online video chat rooms for a variety of uses, including recruitment, dating, and customer support.

62
1 year ago

The startup provides small businesses with the tools to grow organically by providing tips and support to small businesses from its customers.

62
7 months ago

A company that wants to make selling merchandise on eBay or Amazon more like selling on Amazon: a selling experience that feels more like a website or app, with good support and a shopping cart.

62
1 year ago

A company that organizes and supports marketplaces for medical devices and other medical supplies.

61
2 months ago

A platform for companies looking to outsource IT support, support technicians, and IT consulting.

61
2 years ago

Idea: this is a design tool to help businesses automate and streamline their customer support processes

60
1 year ago

A chatbot that can help people with “recovering from addiction” by providing a forum for anonymous support.

60
1 year ago

The startup is building a platform for users to share their “likes” and “favorites” across all social media channels. Nuzzel supports Facebook, Twitter, and LinkedIn, and offers a way to see what is trending across all three services on one page.

60
1 year ago

A startup that allows companies to deliver a customer service experience that is both efficient and personable. The startup is a spinoff of a company called Customer.io, where the founders had to implement a customer service software for a customer support company.

60
1 year ago

A startup that makes the process of making a college application more streamlined and effective, by providing free tools and support to students.

59
1 year ago

A startup that builds an AI-powered chatbot to help businesses with product research, customer support, and sales.

59
1 year ago

A payment app that supports a variety of cryptocurrencies

59
5 months ago

A health care startup that will make it easier for patients to communicate with their doctors. The startup says it has the software to support the HIPAA rules that require doctors to create documents like HIPAA-compliant patient forms for patients to fill out, rather than having to rely on the patient to fill out the forms themselves.

59
1 year ago

A web-based tool for hiring customer service representatives who can use their real-time chat to handle support calls.

58
1 month ago

In addition to the list above, Y Combinator also supports a variety of other companies through its investments.

58
1 year ago

A software-as-a-service platform that helps B2B companies build mobile apps, customizing the experience for different market segments. It offers a variety of features from telemetry to payment processing to social media support.

57
1 year ago

A startup that helps people manage their mental illness, hosting support groups and offering free support.

57
1 year ago

A startup that helps companies provide “full-stack” support for their products, from product design and development through sales and support.

56
1 year ago

A way to set up a group that gives support to people who are experiencing life-threatening illnesses, helping them access basic medical care.

56
1 year ago

This company wants to make it easier for service companies to manage their customers' data. Its software will manage customer relations, customer support, billing, and other tasks. Its founding team includes veterans of companies like Google, Microsoft, and Box.

56
1 year ago

A Toronto-based startup that brings a trusted chat experience to your mobile device, with a built-in customer support system.

56
1 year ago

A platform that lets people create free, ad-supported media.

56
11 months ago

A chat-based remote support platform for businesses of all sizes.

56
1 year ago

A company that bases its customer support on machine learning, and aims to help people more efficiently manage their customer service workloads.

55
1 year ago

A startup creating a cooperative community that lets people support one another in a variety of ways.

55
1 year ago

A solution currently in development for natural disaster relief. They’re working with the Red Cross and FEMA to provide housing and support to disaster victims.

55
1 year ago

A support tool for the “millennial workforce”, a term the founders use to describe anyone born in the 1980s and 1990s.

54
1 year ago

The company’s idea is to create a service that helps re-integrate people with mental illnesses into the workforce. The app employs standard HR practices, but is customized for people with mental illness, offering support in the form of a personal guide for each person.

54
1 year ago

Customer support software, aimed at wearable tech and health care providers.

54
1 year ago

A startup that wants to help non-profits find sponsors, from high-value companies that have $100K+ to support, to local businesses that have $100 per year.

53
1 year ago

 A texting app that provides a platform for people to talk to each other, or a support system to text-based conversations. The app is only in its beta stage, but has already amassed over 1 million users

53
11 months ago

A platform that helps startups and educators connect over how to better support people with disabilities, especially as they launch their businesses.

53
7 months ago

Password manager app with support for multiple accounts and 2FA, with a “find” feature that allows users to search for their stuff and sync it across devices

53
4 months ago

An idea from a co-founder, the startup is a tool to make software development easier for the non-technical people on a team, which often includes everyone from customer support to marketers to sales.

53
1 year ago

A product management toolkit for companies to support their small business development efforts.

52
1 year ago

An online platform that connects small businesses to digital advice and support from experts to help them grow and thrive.

52
1 year ago

A SaaS business that supports small businesses with a “hub and spoke” model, where a local business acts as a coordinator for a group of smaller businesses.

52
1 year ago

Insight is a “socially conscious marketplace”, with the goal of connecting people to good causes. Platforms include an online donation service, a marketplace where people can buy and sell things that help a cause, and a marketplace where people can communicate with the causes they support.

51
1 year ago

This remote worker startup is looking to help companies outsource their customer support. The company is building a platform for companies to manage their customer service via AI.

51
1 year ago

A startup that helps users track their workouts and track their diets. It also offers an array of support services, from diet coaching to a personalized nutrition plan that provides users with advice

51
1 year ago

A SaaS for customer support that provides customer service agents with real-time access to their customers’ data via their Slack channel; customers can also store their data in the system and keep it organized

51
1 month ago

A chatbot that helps brands book appointments with doctors and support staff. The company is building a platform for groups to book appointments for their offices and can also be used for first-time patients.

50
1 year ago

This company is building the world’s first platform for people to support their favorite artists. The startup is uniting artists with fans, fans with artists, and artists with fans, to create direct connections that allow fans to directly support their favorite artists.

49
1 year ago

A startup that’s working to make the mental health sector more accessible to people through a smartphone app. It can be used to support people who have depression, anxiety and other forms of mental illness. The app works by connecting users with personal care managers who can make appointments with a therapist, prescribe medication and make referrals.

49
1 year ago

A company that’s in charge of making sure all the companies in the same industry are using the same product, to make it easier for companies to make decisions and get support.

49
1 month ago

Adoption is a B2B service that helps companies onboard employees, offers HR support, and keeps track of employee benefits and insurance. Their users include FedEx and Netflix.

49
1 month ago

Trello is more of an office productivity tool, with functionality for management of projects, sharing of files and tasks, etc. It supports a wide range of file formats and is accessible via web, mobile, or desktop. Trello also supports other services, such as Slack. Trello also offers a free plan to start, with a premium plan starting at $6/month.

49
1 year ago

A platform designed to help businesses manage employees via integrations with other popular workplace tools like Slack, Asana, and Confluence. It also offers 30+ support agents to help businesses with problems.

48
1 year ago

This startup is building a software platform for companies to manage customer support in their apps, helping them to answer incoming support requests, negotiate with agents to resolve problems in real-time, and chat with customers.

48
1 year ago

Building a platform to support freelance writers and publishers, where writers can make money by writing for others, and publishers can profit from selling their content.

48
1 year ago

A startup that helps companies automate their customer support, typically by making it easier to collect data and send out automated responses to customers.

48
1 year ago

A “Patreon for writers”, allowing fans to support their favorite content creators in exchange for early access to content and other benefits.

48
7 months ago

A visual collaboration platform for apps that want to support the design of their interfaces.

48
1 year ago

This startup is building a platform that supports the creation of “lifestyle podcasts” by giving creators a way to get their own podcasts up and running in just a few hours.

47
1 year ago

A startup that’s building out APIs for generating mobile apps, and creating the infrastructure necessary to support that.

47
5 months ago

A company that builds back-end support for e-commerce, helping companies build sales funnels and their websites to scale.

47
26 days ago

An online forum for people who want to share what they’re working on, with support for public or private projects.

47
1 year ago

A health startup focused on combining the power of data science with the data of patients to help build better healthcare products. They are building a platform to help doctors with the construction of clinical decision support tools.

46
1 year ago

A platform that helps people manage their food and nutrition habits. The startup has a product that supports diabetes and weight loss.

46
1 year ago

A “marketplace for bots”, where businesses can hire software agents to handle tasks on their behalf. The startup says they can automate tasks like scheduling, scheduling, transcribing, email, and chat support.

46
1 year ago

A startup that allows users to build customized community support groups

46
1 year ago

An organization focused on supporting women entrepreneurs in Thailand.

46
1 year ago

A startup for musicians to get backing from others who support their music, and for fans to support them back.

45
1 year ago

A Discord server for small businesses that connects them to each other and can offer live support

45
1 year ago

This is a SaaS platform for customer support. The startup provides a platform for customer support teams to create and manage automated responses to customer questions.

45
11 months ago

This startup is building a platform to make it easy for online businesses to manage their customer support, and make it easier for their customers to get a hold of them in the event of a problem.

45
1 month ago

A platform for supporting and growing the micro-enterprise sector in the developing world.

45
1 year ago

A hardware company that makes it easier for people to possess and grow their own cannabis. They’re supplying this solution to dispensaries in Colorado, where Gov. John Hickenlooper has shown support for legal weed in the past. The company is already in business in Canada, and is looking at expansions into other states.

44
1 year ago

A startup that helps retailers like Home Depot, Lowe’s and others manage their supply chains. The startup’s platform supports companies like Macy’s, Target and Best Buy, among others.

44
1 year ago

A tool for businesses to create a more effective customer service and support experience.

44
1 year ago

A cloud-based IT support service for small businesses, with a focus on customer service, pricing, and callbacks. Their first project was a $25,000 project with a couple of cashflow issues.

44
8 months ago

A startup that wants to make it easier to share a room as a group, both with friends and with strangers. The company also wants to be a way to connect people with roommate matches, and also plans to support free housing for people who need to stay in a certain city for a certain amount of time.

44
1 year ago

A company that creates a single platform to manage the entire sales, marketing, and customer support cycle for a product. Zolli currently has a pilot for a new product launch agency.

43
1 year ago

This startup wants to build a “marketplace” for the millions of small businesses that are currently operating outside of the US. They support businesses in multiple countries, and would like to expand into the US.

43
9 months ago

A chatbot that helps developers with technical support, giving them access

43
3 months ago

A “tech support” app for people without an internet connection. The company says they have over $500,000 in revenue a month, and are hiring.

43
1 month ago

A company that supports mobile app developers with a product roadmap, bug tracking, and bug reporting.

43
11 months ago

A tool for supporting and managing your personal brand, with a focus on freelance writers

42
9 months ago

A startup that supports the sharing of smaller, more personal photos and videos, specifically suited for the sharing economy.

42
1 year ago

A web-based customer support platform, Help My Human helps teams prioritize and manage customer support tasks.

41
1 year ago

A donation platform that connects non-profits with companies interested in supporting their causes.

41
7 months ago

A way to handle tech support for the deaf, using text messaging and voice recognition.

41
1 year ago

A platform to certify medical professionals and provide them with clinical tools to support their work.

40
9 months ago

A startup to help companies bring in more women into their workforce, including job postings, interview scheduling, and other HR support.

40
5 months ago

A free, forum-based online support group for cannabis users.

40
1 month ago

A tool for nonprofits and non-profits to make more money by charging their supporters a monthly fee, similar to Patreon.

40
1 year ago

A company that helps small businesses save more of their revenue by selling services like insurance, maintenance, and customer support through a white label platform.

39
1 year ago

A machine learning-based chatbot that offers live chat session support and will eventually be able to chat with customers via social media platforms like Facebook.

39
9 months ago

A social enterprise that provides equipment and support to the developing world for the production of sustainable, high-quality, locally-sourced products.

39
9 months ago

A company that can improve the quality of care for patients with cancer by combining a doctor’s expertise and nurses’ support. The startup helps nurses provide care for end-of-life patients in an intimate setting.

39
1 month ago

A B2B platform that helps IT departments support their business users.

39
1 year ago

This is what happens when the team behind Meetup, the platform for organizing local events, turns their attention towards the more consumer-focused side of the world. It’s a platform that helps merchants sell directly to their customers and serves as a hub for sales, marketing, and support.

38
11 months ago

This company is building a real-time analytics platform for customer support teams. It uses machine learning to help teams prioritize customer issues and spot trends in order to improve response time and user happiness.

38
8 months ago

A simple, easy-to-use way to make 2-way SMS texts, with an automated system that includes conversions and customer support.

38
6 months ago

A note-taking app that supports Markdown. It’s very similar to Notational Velocity, but for storing notes in your phone.

38
14 days ago

An open engine to create and test mobile apps, with the goal of supporting more mobility-focused apps.

38
1 year ago

A payment platform for shared bicycles. The bike sharing startup is focused on supporting bike-sharing startups, helping them with everything from pricing to marketing to customer service. It’s described as similar to the software they create for Uber, allowing bike-sharing companies to have a single dashboard to manage everything.

37
8 months ago

A company that’s building a platform to make it easier for people to manage their home security, with a hub that’s meant to support additional hardware over time.

37
6 months ago

A project management platform that helps teams manage projects and tasks, and has built-in support for time tracking, emailing, and more. The company is used by Y Combinator companies and has a team of 30.

37
5 months ago

The startup is building a $2.5 million Series A that is being led by a group of angel investors including Larry Kim and Evan Sharp, who are launching a new venture fund that will support startups that work on mobile messaging and payments.

37
3 months ago

A tool for setting up emergency events for the homeless, their friends, and supporters. The startup uses a mapped interface to organize people and events, and then helps organize logistics like phone calls, note taking, and transportation.

37
1 month ago

A b2b platform supporting the digital wallet of the future, allowing for secure payment for goods and services, so you don’t have to worry about cash or cards being stolen.

37
1 year ago

A platform that provides customer service to app developers, allowing them to automate their customer support from within the app. The startup wants to make it easier for app developers to have customer support for their apps.

36
10 months ago

A company that’s building a platform for small businesses to provide themselves with policy support and help with compliance. The company wants to make it easy for small businesses to do their own taxes and manage their own benefits, including health care benefits.

36
10 months ago

Fancy brings together a range of services and products under one umbrella, with a focus on customer service and support.

36
8 months ago

A customer service agent who offers a mix of customer support tasks, the ability to manage and automate tasks, and a customer advocate.

36
3 months ago

A startup for iOS and Android that allows users to support local businesses.

36
10 months ago

This startup is trying to bring the world of VR to productivity. VR tools can help with customer support, sales, and marketing. The company is building a toolset that allows businesses to “build, test, deploy and scale their virtual customer service agents with ease.”

35
1 month ago

Zendesk is a customer service company that provides software for managing customer support.

35
13 days ago

A platform for customer support that allows employees to give customers a detailed response to their queries.

35
10 months ago

A startup that’s building a way for teams to have better conversations across software development, customer support, and marketing.

34
8 months ago

A startup that provides support to people with mental health issues, such as anxiety and depression.

34
5 months ago

In 2015, the foundation of the startup was a brief strategic meeting between a team of people with a shared vision of creating a new and better way to track and support youth development. Today, they’re a nonprofit with a mission to help youth reduce barriers and realize their full potential.

34
5 months ago

A technology that helps nonprofits to give donors a chance to support them without charging them.

34
4 months ago

A platform for remote management of IT infrastructure. The startup runs a remote service that keeps systems and websites running smoothly by offering professional IT support.

34
10 months ago

An in-app support platform for more than 100,000 different apps. The startup also does app development for other companies.

33
4 months ago

The startup was hired by a local health center to help train and support staff in order to streamline medical operations and focus on the most important things.

33
1 month ago

A social network for people with chronic illnesses, where users can share experiences, interact with others, and find support through an online community.

33
10 months ago

A platform for hiring virtual assistants, including a mobile app and support for a variety of platforms.

32
6 months ago

A small business services company working to help small businesses with accounting, human resources, legal and marketing support.

32
8 months ago

A startup that helps people with autism and similar conditions find roommates and support.

31
7 months ago

The startup aims to make it easier for individuals to learn about the causes they care about. The company’s first product, a smartphone app, aims to make it easy to support nonprofits by helping users donate to them directly on the app or find local nonprofits in their area. The app is currently in beta.

31
7 months ago

A startup that makes the decision-making process in-house more efficient with an end-to-end decision support platform.

31
6 months ago

An enterprise software company focused on sales and operations, on-boarding and support. The company tries to build automation into the process and reduce the amount of time spent on the phone.

31
2 months ago

The New York Tech Meetup is a group of New York City engineering and technology professionals that meet monthly to meet, share ideas, and have fun. The group is supported by Inveneo and supported by the New York City Mayor's Office of Media and Entertainment.

31
1 year ago

A network of retail stores that share sales data and support each other, so that they can all make more money.

30
9 months ago

An AI chatbot that helps developers with technical support, giving them access to the knowledge of a group of developers who specialize in different areas. The startup was founded on May 11th.

30
5 months ago

The startup is building a complete container shipping solution, using technology that was originally designed to support a mine-to-rail system in the mining industry. The startup plans to use this technology to build an end-to-end solution for shipping all international goods, from the moment products are picked up from manufacturers to the moment they reach the customer.

30
3 months ago

A platform to help people find independent contractors and support them with their work.

30
2 months ago

A healthcare company that provides decision support software to hospitals to help them manage their resources better.

30
5 months ago

A platform for college students to sell and trade textbooks, with an emphasis on supporting students who want to cut costs and get the book right away.

29
1 year ago

This company, currently based in the Bay Area, builds software to help companies manage their customer-facing website, sales and support teams. The company also builds software for call centers and call center managers to help them improve their efficiency and customer satisfaction.

28
9 months ago

An AI that supports AI development, with a product aimed at developers to make building “AI-first” apps easier.

28
7 months ago

A startup that focuses on providing data-driven customer support to businesses. It collects and analyzes data from customer support tickets and then uses machine learning to categorize the most important customer support issues.

28
5 months ago

A platform for training retail employees, helping them perform operations like customer service, sales, and customer support.

28
11 days ago

A startup building AI for remote customer support. They are solving an existing problem with an AI-powered solution that they say will “support a wide set of businesses”.

28
7 months ago

This startup is building a platform for auto-updating software that works with auto manufacturers to build an app that helps support and troubleshoot consumers’ cars.

27
5 months ago

This startup is building a bot service that automates the cumbersome parts of customer support, such as getting tickets into order management systems, or into chat channels. It’s currently in beta with 12 companies.

27
3 months ago

A free, ad-supported, video-sharing service. Yup, you read that right.

27
3 months ago

A startup that provides support for tech startups that want to build apps for the Apple Watch.

27
3 months ago

A SaaS platform that helps improve the operational efficiency of logistics. The startup is building a platform to support operators and providers in the supply chain to reduce costs, fuel time-to-market, and improve efficiency for the end-user.

27
3 months ago

A software platform for customer support, which includes a chatbot and instant messaging function.

27
4 days ago

A solution for small businesses to receive and manage payments, including a 24/7 support team.

27
4 months ago

A company that aims to build an alternative to the decision support software used by insurance companies.

26
4 months ago

An email service for businesses with a more direct approach to customer service. It’s available for free, and offers a number of features including customer support, sales tracking, and analytics.

26
3 months ago

A startup that lets people create and share personalized cartoons, which they can use to have a laugh and spread support.

26
1 month ago

A customer support and live chat software for retailers. The startup sees itself as a competitor to other marketplaces like Zendesk, LivePerson, and Zendesk Live Chat.

26
3 months ago

A web-based tool that allows employees to create video calls with any employee in their organization. Voice calls, video calls, and group calls all support integrations with Slack and Google Hangouts.

25
3 months ago

A startup that aims to provide customer support to the tech community by building software that allows people to get technical advice from a community of experts.

25
2 months ago

A company that helps installers set up and troubleshoot smart home devices, with a team of moonlighting technicians in America and a support desk in India.

25
1 month ago

An integration tool for data scientists, allowing them to use the same software tools they’d normally use but with data from multiple sources. It’s a way for data scientists to move from supporting their current toolset to natively using a new tool.

25
7 months ago

A customer service employee, or “helper,” who’s also a part of the support team. The startup uses video chat to bring the experienced help desk agent to the customer’s side.

24
5 months ago

A food delivery app that supports a social contract among its users, which rewards them for sharing their “foodie” data. It’s a SaaS company that serves New York City and hopes to expand to other cities in the next few months.

24
2 months ago

A startup that’s building a tool to support people who want to build physical places with VR.

24
3 months ago

A tool for email marketing and customer support.

23
2 years ago

Idea: A startup that helps nonprofits raise money from their supporters. The startup charges a 20% fee of all donations made through its platform, and says it’s using a $500k grant from the Knight Foundation to grow the company.

22
4 months ago

A startup that helps companies automate the process of pulling together key customer data from their customer service and support teams.

22
3 months ago

A delivery platform built on Tango and supported by the LetterMasters social network, that allows users to book delivery service directly from their phones.

22
16 days ago

A SaaS startup that automates the creation of a customer’s experience with a brand, helping them manage customer service and support.

22
4 months ago

Crowdfunding platform for medical research. The company is building the first company-in-a-box or “CIBO” — a company that undertakes clinical trials, offers regulatory and financial support, manages clinical data and patient outcomes, and manages payments and compliance.

21
22 days ago

An enterprise-level B2B concierge for software development, with a team of experts to educate and support companies on complex technical issues.

21
20 days ago

A toolkit for big companies to manage their own tech support workforce, offering a new way to hire/manage tech support professionals.

21
2 months ago

Building an all-in-one shared workspace, co-working, and sales-support platform.

18
3 days ago

A startup that’s aiming to make a new kind of customer care software, with tools for companies to provide face-to-face customer service. On think.com, the site for customer service and support, is one of the most visited sites in the US.

18
2 years ago

Idea: An on-demand, contract-based service that provides customer support for a monthly fee

15
3 months ago

The company is a pioneer in the field of payment-as-a-service technology. TAPAS is a cloud-based payments service which brings payment and commerce to the world of mobile handsets, tablets, wearables and even smart-phones via a fast, secure and simple to use interface. TAPAS currently supports online retail, online games and online banking platforms. TAPAS is being used in more than 500 companies in over 40 countries.

15
3 months ago

An API for small business owners to manage their business credit from their app, supporting card transactions and refunds.

12
1 day ago

A platform for companies to use to manage support requests, issue tickets and track project lifecycles.

4
21 hours ago

Lets users build and manage their own social networks with a single app, with tools for content curation, reputation, and support.

3
2 years ago

Idea: A Slack competitor with support for additional messaging platforms The company says it’s received $150,000 in funding to date

-1
2 years ago

Idea: Get Users to Do Your Customer Support

-1
2 years ago

Idea: A platform for small business owners, built to help them manage their business and provide finance and support for under-served communities

-1
2 years ago

Idea: A digital marketing firm building a platform that helps companies target customers through chatbots Their first target market is tech support, but the startup wants to expand into other verticals

-1
2 years ago

Idea: A startup that helps you build habits that stick, through a combination of gamification and social support. The app has more than 10,000 users who have completed more than 2,000,000 habit streaks.

-1
2 years ago

A startup that sells herbal supplements to support healthy living

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